Comprehensive Consultation
Step 1
We start before the lease is even signed, helping ensure that the new location can provide our clients with the bandwidth they need at a cost they can afford and delivered in the timeframe they require.
Step 2
We gather multiple bids from over 100 available providers, and negotiate with the top 5 providers to guarantee lowest price. We provide professional unbiased advice with blunt transparency in clear and simple language that anyone can understand.
STEP 3
Then Shatterglass oversees the contracts to ensure they are in our client's most favorable terms, avoiding pitfalls like auto-renewing polices and unnecessary carrier fees.
STEP 4
We handhold the installation process, coordinating with property management for site visits, certificates of insurance, and provide referrals for cabling, IT, security, AV and other professional services needed during an office move.
STEP 5
Finally, Shatterglass remains with our clients, providing free ongoing professional support across all providers with a single point of contact. When something goes wrong, and let's face it; it's telecom so at some point something is going to go wrong. When it does, Shatterglass is here.